Canceling Your Account

You must uninstall the filter before you cancel your account or you will not be able to access the internet.

Go to freedomwebfilter.com and click on the My Account tab, then click Cancel My Account (to the right of the next due date listed for your product) and follow the instructions. You must enter your profile manager username and password to cancel your account.

Note: For security reasons you must cancel your account online.  We cannot cancel your account by phone or by email.