Frequently Asked Questions

• To temporarily allow unfiltered access to the Internet (Allow All) or to block all access (Deny All), open the profile manager and select the profile you want to modify.

• Go to the General tab and select either Allow All o­r Deny All, choose a time period, then click Save Changes.

• These settings override all other filter settings. However, activity is logged and reports can still be generated during this time.

• Note: If you do not desire to have access to this feature freedomwebfilter.com will change and hold your profile manager password at no charge.

To block a keyword, choose the profile you wish to add the keyword to, click the Deny tab, and simply enter any word without http://www. at the beginning.  After you Save Changes, all search engine searches using that word will be denied.

• ­If you want to block one particular page of a web site, copy the URL string of the page into the Deny List along with a description of why you want to deny it. Example: http://www.example.com/path/example.html

• If you want to deny every page at the example.com web site, remove the “http://www.” and the path to deny the entire domain. Example: example.com

• To block a keyword, simply enter any word without http://www. at the beginning.

• Once you click Save Changes, the denied site’s name and your reason for denying it will be displayed.

• To allow access to blocked site all the time, you can add the website to the allow list for each profile.

• To allow temporary access to a blocked site, open the profile manager and click the Preferences tab.  Under the Deny Page Settings category, check the box to Include Quick Allow Access Link.  Enter the password you would like to use to override the denied page, then choose the amount of time you would like to allow the blocked site to be viewed.  Once the time limit expires the sites will be blocked again.

• With the quick allow access feature enabled, when the deny page is shown, you can now click on the Quick Allow link shown on the deny page  To override the denied page, you must enter the password you entered when you enabled the quick allow access feature.

• Note: If pages seem to be denied frequently that you know to be ok, you may want to check your profile settings to see if you need to make an adjustment to the categories. You may have a category selected that you don’t want blocked.  On the deny page, it will show the reason why the page was denied. This will help you determine what category or protocol or any other reason why it is blocked.

• If you feel a page was blocked by categorization mistake and not by your settings, use the Submit for Review tab in the profile manager and your request will be sent to our categorization department.  You can also email support@freedomwebfilter.com with the URL lettings us know that you think it should be allowed.

• If you want to allow one particular page of a web site, copy the URL of the page into the allow list along with a description of why you want to allow it. Example: http://www.example.com/path/example.html

• If you want to allow all the pages at a particular web site. If you want to allow every page at the examp­le.com web site, remove the “http://www” and the path to allow the entire domain. Example: example.com

• If you want to allow a keyword, simply enter any word without http://www. at the beginning.

• Once you click Save Changes, the allowed site’s name and your reason for allowing are displayed.